Employee Spotlight – Darlene Norden

April 4, 2018

What’s your name, what do you do at Neurocore, and how long have you worked here?

My name is Darlene Norden. I’ve worked at Neurocore since 2012 and I’m the accounting administrator.

What’s something you love about your job?
I love interacting with those parents who show such appreciation at the receipt of scholarship awards, and just hearing the relief (and sometimes tears) in their voice at having a chance to help their kids have an easier life. What seemed like one more daily task (processing a scholarship app) was turned into a life-changing moment for a mom, so that warms your heart for the rest of the day.

Tell us a bit about your background. Have you always worked in accounting?
I have always worked in accounting. In this age of frequently changing jobs, I am a bit of a turtle – spending 21 years at one employer, and 10 at another before joining Neurocore. I was fortunate enough to volunteer for several years processing donations for the B93 Roofsit For Kids event. I’ve even worked 11 years at preparing tax returns, but I think working the additional 15-25 hours per week finally cost me my sleep cycle, so I was thrilled when I discovered Neurocore!

What’s the most interesting thing you’ve learned on the job here?
That’s a toughy – I think I learn something new every day! But I would still say the first discovery at my interview of how neurofeedback helps with ADHD was a major find. I was actually quite upset with our pediatrician for NOT ever mentioning this as an alternative while my kids were struggling through this on meds. 

What’s the best concert you’ve ever been to?
I’m a fan of country music, so Kenny Chesney, Brad Paisely, and Keith Urban are all great ones. But I think going to a Toby Keith concert would rank as the top one since I was able to go backstage to meet him.